The book is widely cited and is the foundational work on discourse markers, but Ryan Witte gives the book 1 star. He then goes on to argue that, "Any halfway decent undergrad professor, if s/he'd seen this, would have told her to start over or write a different book."
Who is a good researcher he recommends instead? William Labov. (Ryan Unwittingly recommends Deborah Schiffrin's mentor and advisor.)
Luckily, much more intelligent and well-informed Warren, appeared in 2011 to comment on Witte's review:
- Making accusations against qualitative research projects which lack a "control group" is only the worst and most moronic of his comments, followed closely by recommending William Lebov's research method as an example of how Dr. Schiffrin's work /should/ have been done.
A google search for Witte's "extensive research" in discourse brings up only his bitter review of Dr. Schiffrin's book. The book is part of the cannon of discourse analysis. Get a copy, and feel free to write an educated review about it.
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